SPRINGS TRAVELS & TOURS® | TERMS AND CONDITIONS

 

IMPORTANT INFORMATION FOR PASSENGERS

Prices: All prices are per person, in U.S Dollars and based on double occupancy unless otherwise stated. All prices are valid for travel as specified, are valid for new bookings only and are available to SpringsComm Members residing in the United States. Prices for land components, houseboat rentals and vacation packages are subject to change until reservations are confirmed along with payment of an applicable per-person deposit. Airfare prices and flight availability are subject to change without notice until paid in full. Seasonal and fuel or energy surcharges, restrictions, foreign currency fluctuations and blackout dates may apply. The exact price depends upon the day of departure, departure city, length of stay, ship, hotel, room or stateroom type, or other inclusions including, but not limited to, airfare, transfers, rental cars, taxes or administrative fees. For all bookings, any government – imposed increases in fees or taxes are the passenger’s responsibility to pay, even if the booking is paid in full. Any increases in fees or surcharges that are imposed by our travel suppliers and are outside the control of Springs Travels & Tours® are the the passenger’s responsibility to pay, except for paid-in-full bookings that include airfare. Unless otherwise noted, offers are not combinable with select rate codes, coupons or other offers. Any unused portions(s) of inclusions are nontransferable, nonrefundable and not redeemable for cash. Executive Member benefit, if applicable, is valid for primary cardholder only. Travel purchases are not included in the Executive Membership annual 2% Reward program. Springs Travels & Tours® disclaim liability for any inaccuracies or typographical errors.

Unless indicated, prices do not include airfare, gratuities, gasoline, optional insurance, underage/additional driver charges, upgrades, car rental drop charges, infant child seats, meals, telephone calls, some resort service fees, any personal or incidental items, or any other features not listed except where otherwise noted. Additionally, cruise prices do not include transfers, administrative fees or taxes.

‘Shipboard credit is per stateroom based on the cruise/cruise tour –only fare. The value of the shipboard credit is determined by the specific category booked. For bookings made within three weeks of departure, the shipboard credit is not guaranteed. Added values are per person based on double occupancy, for the first and second passenger’s in a stateroom. Added values cannot be substituted with other items or services and have no cash value. If included activities are not attended, no cash reimbursement will be given. Added values are applicable to third or fourth guests in a stateroom where noted. Beverages are not included at specialy dining, Cabin Nite Dinner Theater, aboard the Wilderness Express® or at Johnny Rockets®. For the spa experience, please see spa manager aboard ship to make your appointment. The spa experience is limited to one per stateroom, per sailing and is only available on port days. Gratuities are not included. 

Classic Beverage Package: Beverage package server gratuities are included (amount based on gratuity guidelines). No refunds will be issued for unused amounts. Package may not be shared and does not include items sold in gift shops, mini-bar, room service or the Enomatic® wine dispenser. No onboard cancellations after embarkation day. Must be 21 or older to purchase/consume alcohol. Premium Beverage Package upgrade available for an additional cost. 

Complimentary select shore excursions: Shore excursion reservations are accepted on a first-come, first-served basis and the number of shore excursions are subject to availability. Restrictions apply and cancellations received 36 hours prior to shore excursion start date may incur penalties.

NO PURCHASE NECESSARY TO ENTER OR WIN. Open to SpringsComm Members 18 or older who are guests aboard Norwegian Cruise Line’s Norwegian Breakway, Norwegian Getaway or Norwegian Jewel during the Buyer’s Choice Family Cruises, who booked their trip through Springs Travels & Tours®, and who are residents of the 50 United States or District of Columbia. Void where prohibited. Offer is limited to a maximum of 300 SpringsComm Members, and is subject to change and/or cancellation at any time. To enter, complete the scavenger hunt aboard the Breakaway, Getaway or Jewel during the cruise and return your scavenger hunt card during the farewell party at the end of the cruise, at the designated drop-off location. Or, fill out an entry card and return it at the farewell party at the end of the cruise, at the designated drop-off location. Twelve winners will each receive a prize selected by SpringsComm, based on availability. Retail value of all prizes combined will be up to $5,000. Winners will be selected by random drawing from all eligible entries received. Must be present to win. Odds depend on number of eligible entries received. Subject to Official Rules. For details, restrictions and Official Rules, visit the Travel section of SpringsComm. 

Sponsors: C/O Emmanuel Binitie, Springs Communications, 1812, N. Columbia Blvd, Suite C15667619 Portland, Oregon 97217, USA.

©2022 SpringsComm. All Rights Reserved.

 **The 2-Day Park-to-Park with 3rd Day Free Ticket entitles one (1) guest admission to BOTH Universal Orlando® Resort theme parks on the same day for the duration of the ticket. Ticket is valid for any three (3) calendar days during a fourteen (14) consecutive calendar days of admission to the paid entertainment venues of Universal CityWalk® (“CityWalk”) which commences and includes the first day any portion of the ticket is used. First use of this ticket must be on or before May 9, 2023, to receive full ticket entitlements. Ticket expires in full on May 23, 2023. Unused days will be forfeited. Guests must present proof of United States or Canadian residency at time of product redemption.

Ships’ registry: Celebrity Cruises®: Malta, Holland America Line: The Netherlands; Norwegian Cruise Line: The Bahamas: Princess Cruises®: Bermuda; Regent Seven Seas Cruises: The Bahamas; Royal Caribbean International®: The Bahamas; Uniworld Boutique River Cruise Collection®: The Netherlands; Viking River Cruises: Burma/Myanmar, China, Egypt, Malta, Norway, Portugal, Spain, Switzerland, Cyprus, Vietnam, Turkey.

DEPOSIT –Land-only vacation package booking: $200 per person plus applicable hotel or other depositsAir and land booking booking: $200 per person plus cost of airfare 

Cruise booking: deposit varies by cruise line and fare typeOther vacation deposits vary by vacation type; please inquire at time of bookingInsurance premiums and certain deposits, administrative fees and/or supplier fees are not refundable. A damage deposit also may be required at the time of booking for certain vacation packages and houseboat rentals.

FINAL PAYMENT – Cruise bookings require full payment between 90 and 160 days prior to sailing, depending on the cruise line. Full payment is due 45 days prior to departure for all other vacation packages unless otherwise specified by individual suppliers. For Viking River Cruises, full payment is due at time of booking.

FORMS OF PAYMENT – American Express®, Visa, MasterCard, PayPal, Cash and Bank Transfers are the only forms of payment for cruise or vacation package bookings.

LATE BOOKINGS – South Pacific and Europe bookings that are made within three business days of departure are subject to a $50 handling fee. For all bookings made within seven days of departure, an email address must be provided so that electronic documents can be sent. Springs Travels & Tours® is unable to accept hotel bookings that are on request within seven days of the departure date.

REVISIONS AND CANCELLATIONS – In the event you need to change or cancel your reservation or any information provided as part of the reservation, please contact Springs Travels & Tours® as soon as possible. Revision, cancellation and refund policies vary by airline and other suppliers. In all instances, no-shows are nonrefundable. 

Cruise:Revisions: Any changes to your cruise fare after the initial booking date will result in a $25 change fee plus any additional supplier fess (if applicable). Please note that the lines do not allow any rate reductions once penalties commence or once your cruise is paid in full. Any changes to the flight(s) portion of your cruise will result in airline change fees and additional fare collection, if applicable. Please note that airlines do not allow rate reductions once your airline tickets have been paid in full.

Cancellations: Cancellation of your cruise could result in a loss of deposit, full payment and/or administrative fees. Please see the cruise line’s specific terms and conditions for exact penalties. Cancellation of the Springs Travels & Tours® flight(s) portion of your cruise is nonrefundable. The value on the cancelled airline tickets may be used to rebook future air travel at a later date. Airline change fees will apply on a rebooked ticket. The rebooked ticket must be on the same airline and travel must be completed within one year of the date that the original ticket was issued. Other restrictions may apply. Please see the cruise line’s specific terms and conditions for flight(s) purchased via the cruise line.

Vacation Package:Revisions: Any changes to your vacation package will result in a $75 per-booking fee plus any additional airline or other supplier fees (if applicable). Any changes to the flight(s) portion of your vacation package will result in airline change fees and additional fare collection, if applicable. Please note that airlines do not allow rate reductions once your airline tickets have been paid in full.

Cancellations: Cancellation of your vacation package will result in a forfeiture of the $100 per-person deposit plus any additional supplier fees. Cancellation of the flight(s) portion of your vacation package is nonrefundable. The value on the cancelled airline tickets may be used to rebook future air travel at a later date. Airline change fees will apply on a rebooked ticket. The rebooked ticket must be on the same airline and travel must be completed within one year of the date that the original ticket was issued. Other restrictions may apply.

TRIP PROTECTION – The Travel guard Travel Protection Plan may be purchased up to 24 hours prior to departure, but must be purchased within 24 hours of final payment to cover pre-existing conditions. The Travel Protection Plan is valid for U.S residents only, excluding residents of Puerto Rico. The Plan is not transferable. If you are not completely satisfied with your Travel Guard Protection Plan, you can receive a refund of the cost, minus a service fee. Requests for cancellation of the provided this date is prior to your scheduled departure date and you have not filed a claim under this Plan. The full description of coverage is available with Springs Travel & Tours® under “Trip Protection.”

REFUNDS – Refunds restrictions and policies for unused travel or vacation components vary by airline, by supplier, by season and according to promotional rules and are subject to applicable rules of each supplier. Trip protection premiums, airfare and some supplier fees are not refundable. Please inquire about refunds at the time of booking, and prior to any revisions or cancellation.

DOCUMENTS – For land-only packages or air-inclusive packages to the Caribbean, Hawaii, Mexico, Florida, Las Vegas or the South pacific, each of the services you purchased will be outlined on your invoice.  Therefore, the invoice is the only document you’ll need to carry with you as you travel. For packages to Europe, your documents will arrive via mail approximately 21 days prior to departure. They will include an invoice as well as vouchers for each of the travel services. Cruise documents are offered electronically 75 days prior to departure for Holland America, Norwegian Cruise line, princess, Royal Caribbean, Celebrity and Azamara. All other cruise line documents will be mailed approximately 14 days prior to sailing. Please check your documents to confirm accuracy of all information and contact Springs Travels & Tours® immediately if there are any discrepancies on your documents.

AIRLINE INFORMATION - In all cases, airlines may change flight schedules, aircraft, seat assignments, and alter or omit stopping points en route. Such changes or omissions are at the sole discretion of the airline and are outside the control of Springs Travels & Tours®. To review the rules and restrictions of any airline, please visit airline’s website. It is recommended that you reconfirm all of your flight information and check-in for your flight online 24 hours in advance, if possible. Failure to use any portion of your airline reservation may result in automatic cancellation for all continuing and return flights. In all cases, unless additional time is required by the airline, it is important to arrive at the airport at least 90 minutes prior to departure for all domestic flights and two to three hours prior to departure for international flights. Latecomers may lose their assigned seat assignment or be denied boarding at their own expense. For complete information, please visit the airline’s website. Choice of preserved seat assignments may be limited at the flight reservations are confirmed and may not be assignable until check-in. Seat assignments are at the sole discretion of the airline and are subject to change by the airline without notice. Springs Travels & Tours® cannot guarantee seat assignments. When making an airline reservation, the Transportation Security Administration (TSA) requires the collection of your date of birth, gender and full name as it appears on the government-issued photo identification you’ll use when travelling. Failure to provide this information will prohibit a ticket from being issued and may result in the cancellation of airline reservations.

PROOF OF IDENTITY – Government issued photo ID is required for all travel, both domestic and international. Passports are required for international travel. You will not be permitted to depart without necessary documentation. There may be additional requirements for international travel, such as inoculations or visas, and some countries require that passports be valid for six months or longer beyond your stay in the country. Passport and entry requirements are subject to change at any time without notice. For the most current information on passport and entry requirements, please visit the official website for the U.S Department of State (www.travel.state.gov). Special travel documents are required for children travelling with or without their parents. If you are traveling with children, please check with the airline or cruise line prior to departure. If you are a U.S citizen, you must contact the consulate of the country you are visiting (including Canada, www.cic.gc.ca/english/visit/visas.asp) to inquire about visa requirements. You must also contact the Immigration and Naturalization Service (1-800-375-5283, www.uscis.gov) for re-entry requirements into the United States. 

TIMESHARE ADVISORY – When you arrive in your destination, even before you leave the Customs area, you may be approached by many aggressive timeshare sales agents. Timeshare sales agents are very persistent and may entice you with offers of complimentary breakfasts, free transfers, discounted tours, etc., in exchange for your attendance at a presentation designed to sell their property. These sales people are in no way associated with your ground transportation operator or with Springs Travels & Tours®. Please refer to your travel itinerary for information on how to identify your transfer company representative and where to meet them upon arrival at your destination. This will ensure your transfer arrangements are handled professionally by the company contracted by Springs Travels & Tours®. Timeshare selling can and does take place in many locations, including the airport, hotel lobbies, and even on the beaches and streets. Most hotels have a timeshare division. These sales people also use aggressive tactics. Springs Travels & Tours® strongly advises you to be cautious – free or discounted offers may mean that an intense timeshare sales pitch will follow. We recommend that you do not participate in a timeshare presentation.

TRAVEL HEALTH INFORMATION – For the most current worldwide health information, consult your family physician or the official website for the Centers  for Disease Control and Prevention at www.nc.cdc.gov/travel/ or by phone at 1-800-232-4636. You’ll find information on recent outbreaks, required vaccinations, safe food and water tips, insect protection, illness and injury abroad, and more.

REQUESTS – Specific requests must be made at the time of booking and are subject to availability at the time of check-in. Seat assignments and bedding requests cannot be guaranteed. Some hotels and cruise lines impose an additional charge if a crib, a roll-away or a refrigerator is required, payable by the guest directly to the hotel or cruise line.

RENTAL CARS – All car rentals are subject to the rules and regulations of the car rental company. Car rental rates are based on 24-hour rental periods. Late returns and returns to alternate locations are subject to charges or penalties paid by the renter directly to the car rental company. Cars are available for rental to individuals 25 years or older (exceptions apply) holding a valid driver’s license. A surcharge may be added for drivers less than 25 years of age. Rates exclude gas, optional insurance coverage, and some applicable taxes and surcharges. Any additional fees assessed at the time of booking, which cannot be prepaid, will be collected at the time of rental. The car rental company requires the imprint of a valid credit card in the renter’s name as security to cover incidentals. Auto insurance is the responsibility of the registered driver. Additional drivers must be 25 years of age and will be charged an additional rental fee.

SPRINGSCOMM CASH CARD – Where applicable, the SpringsComm Cash Card offer is valid for dates specified and is only valid for bookings made through Springs Travels & Tours®. Limit one SpringsComm Cash Card offer per room. Offer is nontransferable and may not be combined with any other offer or coupon. The card, which you’ll receive two to three weeks after you return from your vacation, may be used toward merchandise or gas at any SpringsComm warehouse, or toward online purchases at SpringsComm (excluding online travel bookings) The only way lost cards can be replaced is by presenting your original vacation or cruise invoice to Springs Travel & Tours® Neither CWC-Gift Card Co. nor any of its affiliates are responsible for use of this card without your permission. Gift card balances cannot be applied as payments to any account or redeemed for cash, unless required by law. SpringsComm Cash Cards may be applied toward payment of most vacation packages. Cash Cards may not be applied toward payment of cruises, rental cars, Disneyland® Resort packages. Resort packages, guided vacations or any other travel purchases.

DISCLAIMER OF LIABILITY – As of the date of this publication, all information is thought to be accurate, available and current. The information, products and services published herein may include inaccuracies or typographical errors. Springs Travels & Tours® does not guarantee the accuracy of, and disclaims liability for, any inaccuracies , including (but not limited to) the price, information and description of the products and services described herein. The services provided herein are furnished by independent contractors who are not employees of, or joint ventures with, Springs Travels & Tours®. Springs Travels & Tours® is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any supplier or any personal injuries, death, property  damage or other damages or expenses resulting from causes outside of Springs Travels & Tours® control. Springs Travels & Tours shall not be responsible for travel delays or cancellations or for any injuries, damages or losses caused to any traveler in connection with or by supplier employees or contractors, terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the control of Springs Travels & Tours®. By participating in any Sightseeing Tours, such participant confirms that they, and any minor children for whom they are responsible, are physically and mentally capable of such participation and that they have no medical or health conditions that would make such participation inappropriate. Such participants ASSUME FULL RESPONSIBILITY for all damage, loss or injury to themselves and any such minor child and also ASSUME THE RISKS of all personal injury, accident or illness to themselves and any such minor child. Under no circumstances, including but not limited to the negligence of others, shall Springs Travels & Tours® be liable for any injury or damage to such participants or minor children. Traveler assumes complete and full responsibility for checking and verifying any and all passport, visa, inoculations or other entry requirements of each destination, as well as re-entry into the US., and all safety or security conditions at such destinations, in connection with the proposed travel. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S Department of State (www.travel.state.gov).

To book, email mbservices2k16@gmail.com or call +44-7511264028, +234-7030638684